By Matt Williams, campaignlive.co.uk, Friday, 27 February 2009 11:30AM
The agency will be responsible for maximising customer lifetime value on the business, as well as developing an acquisition strategy and CRM programme.
Philips's Consumer Lifestyle section incorporates a number of the brand's electrical products, including TVs, music centres and earphones.
Sandra Doyle, the head of CRM at Philips, said: "WDMP will be at the forefront of helping us to develop our CRM strategy. We have been impressed by its innovative customer engagement work and its excellent social media products."
This article was first published on campaignlive.co.uk