Hotline: Grand Union wins digital account for Heinz sauces

Grand Union has won the digital account for Heinz sauces after a pitch against undisclosed agencies. The agency, which already handles the digital brand advertising for Heinz, will produce online campaigns for products such as Tomato Ketchup and HP Sauce.

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Hoverboards and Journey Buddies: the future of TfL's customer experience?
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1 Hoverboards and Journey Buddies: the future of TfL's customer experience?

Marketers across a range of sectors, from charities to banking, came together to conjure up some ideas for the way the future of Transport for London's customer experience might look under their stewardship. Moshe Braun, business director at customer experience consultancy WAE, which hosted the event, examines the results.

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