DIARY: RANT

Is it me, or are agency people becoming more bloody-minded than ever?

Is it me, or are agency people becoming more bloody-minded than

ever?



I recently called an agency to speak to someone I thought was a senior

planner on a high-profile car account. The abuse I received was

unprecedented in seven years working in the industry.



I was told that I should speak to one of my colleagues, who had been

calling the planner constantly over the last six months. I informed him

that I worked on my own and had never spoken to the planner before,

although I had left several messages to which he had not responded.



He then more or less called me a liar, saying that calling him ’once

every two months’ was still too often.



I beg to differ. If this person is a planner, then surely he needs to be

receptive to new titles and new ideas? He should be comfortable taking

telephone calls - it’s scary, but they still happen despite e-mail.



And lastly, is there any need to be behave like an arsehole to people

who are simply doing their jobs? Tossers like him should realise it’s

his client’s money, not his.



I suppose all we can do now is hope the sad arrogant bastard - who

sounded like a typical FHM reader - loses the account when it moves to

MediaCom TMB, where proper people work.





Got something to rant about?



Call 0208-267 4702 or e-mail mark.tungate@haynet.com.



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