It transpires that Stephens, who has had a fair bit of business out of Thompson after winning a chunk of the coveted AA account, is still a bit rusty behind the wheel after finishing a 12-month driving ban (the offence relating to the downing of one too many libations before being caught pie-eyed behind the wheel by the crafty dibble).
After a year of waiting tirelessly for dodgy mini-cabs, Stephens was enjoying his first day back in the driver's seat of his trusty Mini when disaster almost struck. A sober Stephens took his eye off the road for a minute (to fiddle with the radio, we are assured), only for Thompson to appear just yards in front of him.
Stephens' car careered towards her but disaster was averted with a hasty emergency stop. Although a shaken Thompson was comforted by the hapless Stephens, we can assume a crack at the British Gas below-the-line business is now out of the question.