Five ways agencies can prepare for the tidal wave of mobile

As research finds mobile adspend in the UK is set to double this year to £2 billion, Ben Wood, the global president of digital performance marketing agency iProspect, looks at how agencies can prepare as digital consumption shifts rapidly to mobile.

Ben Wood: global president of digital performance marketing agency iProspect
Ben Wood: global president of digital performance marketing agency iProspect

Mobile first

The smartest and most global of the digital media platform businesses (Google, Facebook, Amazon, Microsoft and Apple) are now explicit that they follow a mobile-first model strategically, culturally and structurally.

Nothing is built or launched unless it ticks the mobile box first. This entirely sensible and pragmatic response to fundamental changes in consumer behaviour is late to translate to the brand space, where the majority of both brand and commerce destinations are still built with a desktop experience in mind.

Think local

The portability of information being delivered by the adoption of smartphones, coupled with falling data charges and fast broadband, means that the point of engagement and transaction are quickly colliding. Brands must embrace the opportunity to engage with consumers in or near the traditional (offline) point of purchase.

A single view of the consumer

Cookie-based tracking is used to effect in the desktop world to optimise against advertising outputs, but simply doesn’t translate to mobile.

There is no synchronicity between devices or between the mobile web and apps, so the ability to track a consumer across a customer journey is simply not there. Shift your mindset from "pixels to people" and seek out solutions with platforms that can join the dots with ID-based targeting solutions.

The right content experience for the right device

While it’s stating the obvious that consumers use different platforms for different things, brands have been slow to embrace these different mindsets and build content experiences that translate across devices.

Don’t silo

Yes, for the time being you might need mobile specialists in the UX, media or build space, but it’s a huge mistake to silo mobile strategically.

Seek to integrate mobile thinking into every communications plan and join things together with great big unifying ideas, orientate around the consumer journey, not the channel or platform.

Subscribe to Campaign from just £57 per quarter

Includes the weekly magazine and quarterly Campaign IQ, plus unrestricted online access.


Looking for a new job?

Get the latest creative jobs in advertising, media, marketing and digital delivered directly to your inbox each day.

Create an Alert Now

1 Martin Freeman fronts Vodafone UK's first integrated ad campaign by Ogilvy

The Hobbit and Sherlock star Martin Freeman plays a rude wedding guest in Vodafone's first integrated ad campaign since the telecoms giant moved its UK ad business to Ogilvy & Mather earlier this year.

Case study: How 'This girl can' got 1.6 million women exercising

1 Case study: How 'This girl can' got 1.6 million women exercising

"This girl can" was based on a powerful insight: that the fear of judgement by others is the primary barrier holding women back from participating in sport.

Just published