Opinion: My First Job - Fiona Cobb, sales manager at NTL, explains how she put her heart and sole into sales

Cobb discovered her love of sales in a Leeds branch of Russell & Bromley.

Cobb discovered her love of sales in a Leeds branch of Russell &


’I was a sales assistant in the children’s department, where my day was

spent tirelessly fetching and carrying boxes and squeezing little feet

into fashionable shoes. It was an upmarket shop so many of the children

were spoiled brats - but their mothers thought butter wouldn’t melt in

their mouths.’

Cobb used to dream of going home at the end of the day and putting her

own feet up.

’There was a girl called Roxanne whose mother had more money than sense.

It would be indoor shoes one week, party shoes the next. But the poor

girl had inward turning feet so I advised her mum to send off for

special shoes. The kid broke down in tears when I showed her what the

square-toed, platform-soled shoes looked like.’


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