Chief marketing and communications officer
Gilbert joined TSB Bank from Virgin Management and before that had been with Lloyds TSB. He joined TSB soon after the spin-off to establish it as a separate entity and "an economic force for good and a challenger to the cartel of the big five high-street banks". He says TSB has been a "pretty good success story since its rebirth". From making its employees "partners" to scrapping sales incentives to nearing its target of 6% of the current account market, TSB is making strides.