Samsung halts Galaxy Note 7 production

Samsung has reportedly stopped producing its latest flagship smartphone, the Galaxy Note 7, after "battery issues" caused the devices to explode.

Samsung: there are further reports of the Galaxy Note 7 exploding
Samsung: there are further reports of the Galaxy Note 7 exploding

The move is another setback for Samsung, which was forced to issue a recall notice for 2.5 million phones in September after initial reports that its flagship device was exploding.

It halted sales at the time, and promised replacements to affected customers.

According to The Wall Street Journal  this latest move follows reports that the replacement devices had also caught fire.

Samsung has not confirmed these reports, but told the newspaper it was working with US authorities to investigate more recent incidents.

The news comes at an awkward time for Samsung, after rivals Google and Apple have released flagship phones in time for Christmas. Google's Pixel phones arrived last week, while Apple's iPhone 7 launched in September.

Despite the recall, Samsung said last week that its third-quarter profit rose 6% to about $7bn (£5.6bn) on total sales of $43.9bn, thanks to income from Samsung’s other products.

The company sold 76 million smartphones in the second quarter of 2016, most of them lower-priced models.

Become a member of Campaign from just £45 a quarter

Get the very latest news and insight from Campaign with unrestricted access to ,plus get exclusive discounts to Campaign events

Become a member

Looking for a new job?

Get the latest creative jobs in advertising, media, marketing and digital delivered directly to your inbox each day.

Create an Alert Now

Partner content


1 Why creative people have lost their way

What better way to kick off the inaugural issue of Campaign's monthly print offering than with another think piece on the current failings of our industry, written by an embittered, pretentious creative who misses "the way things used to be"...


1 Job description: Digital marketing executive

Digital marketing executives oversee the online marketing strategy for their organisation. They plan and execute digital (including email) marketing campaigns and design, maintain and supply content for the organisation's website(s).