|Agency fact file: Carat|
|Type of agency||Media|
|Key personnel||Tracy De Groose managing director|
|Richard Morris deputy managing director|
|Robert Horler chief operating officer, Aegis Media UK|
|Nigel Sharrocks chairman, Aegis Media UK|
|The Nielsen Company billings 2010||£656m|
|The Nielsen Company billings 2009||£663m|
|Total accounts at year end||156|
|Accounts won||13 (biggest: Disneyland Resort Paris/Travelodge)|
|Accounts lost||2 (biggest: COI TV buying)|
|Number of staff||311 (-3%)|
The agency kept its £33 million British Gas offline account, Alberto Culver, Shop Direct Group (both £15 million) and Arla Foods (£30 million). Its best two account wins proved to be the consolidated Disneyland Resort Paris business and Travelodge, both £10 million. Not a vintage Carat new-business performance but the retentions were impressive.
Meanwhile, in September, Carat appointed the former Naked managing director Tracy De Groose as its managing director. She replaced Robert Horler, who became the chief operating officer at Aegis Media UK and was joined by Steve Hobbs as the director of media operations for Aegis Media. Nigel Sharrocks, the chief executive of Aegis Media Western Europe, took on global responsibility for Carat, Vizeum and Posterscope as well as becoming the chairman of Aegis Media UK.
On the strategic front, Carat's planning product was recognised when it won Campaign of the Year at the Campaign Media Awards for British Gas. Richard Morris, the agency's planning chief (promoted to deputy managing director in early 2011), is building an excellent reputation. The agency is set to unveil a new positioning and its move to a new office near Regent's Park should ensure greater collaboration with sister agencies.
Score last year: 6
How Carat rates itself: 7
"Carat emerged from the recession in great shape and put the foundations in place for a new era in its history. In repitches, we significantly extended our relationships with four major clients. We won more than £45 million of new business and diversified income increased to 41 per cent. Our planning continued to shine: we won 19 awards - including Campaign's Media Network of the Year and Campaign of the Year for our British Gas British Swimming work."