School Reports 2011: MediaCom

Still the biggest media agency after eight years, MediaCom rode the wave of 2010 despite treacherous waters. With laurels such as Campaign's Media Agency of the Decade under its belt and its status as the only media agency to have reached £1 billion in billings, expectations for the WPP-owned monolith were high.

Recent MediaCom work: Sky
Recent MediaCom work: Sky

Score: 6

Agency fact file: MediaCom
Type of agency Media
Company ownership WPP
Key personnel Jane Ratcliffe chairman
  Karen Blackett chief executive
  Sue Unerman chief strategic officer
The Nielsen Company billings 2010 £1,051m
The Nielsen Company billings 2009 £980m
Declared income £62.5m (2009)
Total accounts at year end 337
Accounts won 36 (biggest: Envirofone)
Accounts lost 3 (biggest: LVG)
TV 36%
Press 31%
Outdoor 8%
Radio 4%
Search (including paid and SEO) 4%
Cinema 2%
Digital 15%
Number of staff 710 (+10%)

MediaCom picked up new business consistently and retained some key spenders. Notably, the agency played a major role in the year's biggest account win, bringing the £250 million consolidated COI business into Group M's bespoke agency M4C. MediaCom also won BSkyB's £15 million digital business, consolidating Sky's online business with the offline account. In total, the agency retained £120 million of existing client business in competitive pitches, for COI press (£40 million), GlaxoSmithKline (£60 million), Digital UK (£7 million) and EA (£13 million).

But the agency's famously stable management team saw changes in 2010, with a series of senior exits and reshuffles, most significantly Jane Ratcliffe's move to chairman after two years as the chief executive. She was succeeded by Karen Blackett, formerly the chief operations director of EMEA. Ratcliffe's move followed the exit of senior talent in the form of David Jowett and Sean Healy, who went to Aegis and Walker Media respectively.

MediaCom may have held its own in a tough year, but its management shake-ups could prove unsettling. Starting 2011 with a new chief can be seen as a timely injection of energy but Blackett has much to prove.

Score last year: 6

How MediaCom rates itself: 7

"MediaCom remained number one - 30 per cent bigger than our nearest rival. We played a major role in the UK's biggest-ever account win (COI to M4C); strengthened our lead as number-one digital agency winning Sky online strategy and display, T-Mobile digital direct and E.ON social media; and retained £120 million in repitches. Our work won 38 awards.We strengthened our senior management, with Karen Blackett becoming the chief executive, and Jane Ratcliffe becoming the chairman."

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1 Job description: Digital marketing executive

Digital marketing executives oversee the online marketing strategy for their organisation. They plan and execute digital (including email) marketing campaigns and design, maintain and supply content for the organisation's website(s).