Thomas Cook set to close 200 high-street shops

Thomas Cook is set to shut 200 of its high-street stores, in a move expected to be part of a wider review of the UK business and its brand portfolio.

Thomas Cook: announces the closure of 200 shops
Thomas Cook: announces the closure of 200 shops

A source close to the company said the review of the UK business, which will be announced on Thursday, will include 200 store closures.

Thomas Cook has also hired an undisclosed company to conduct a consultation with customers about its brands, the source said.

In July Thomas Cook said it would undertake a "fundamental operational and strategic review of its business" following its third profit warning in a year and a month before its chief executive, Manny Fontenla-Novoa, left the company.

He was replaced by his deputy, Sam Weihagen, on an interim basis.

The 200 stores set to be closed are believed to include the 75 high-street shops Thomas Cook has previously revealed were to be axed.

A spokesman for Thomas Cook said: "Thomas Cook announced earlier this year that its new UK management team would be announcing the results of the UK review on the 24 November.

"As part of the review the management said it would announce measures to refocus the product strategy in mainstream package holidays, streamline the UK airline, improve yield management and operational excellence and measures to leverage the strong and trusted Thomas Cook brand.

"We will announce the outcome of all of these areas on Thursday."

Thomas Cook's review is intended to rejig its balance of online and offline bookings, as the tour operator recognises that the online market is playing "an increasingly important role" in its business, but claims high street bookings remain key.

The company is already merging with The Co-operative Group's store estate, which includes the rebrand of Thomas Cook’s 70 Going Places shops.

The merger between the two travel companies will create a network of 1,300 high street stores.

Follow Loulla-Mae Eleftheriou-Smith on Twitter @LoullaMae_ES

Subscribe to Campaign from just £57 per quarter

Includes the weekly magazine and quarterly Campaign IQ, plus unrestricted online access.


Looking for a new job?

Get the latest creative jobs in advertising, media, marketing and digital delivered directly to your inbox each day.

Create an Alert Now

1 Meet the new breed of ad agency chiefs

A new wave of first-time CEOs are opting to do things differently in an evolving landscape. They discuss the business model of the future with Jeremy Lee.

Case study: How 'This girl can' got 1.6 million women exercising

1 Case study: How 'This girl can' got 1.6 million women exercising

"This girl can" was based on a powerful insight: that the fear of judgement by others is the primary barrier holding women back from participating in sport.

Just published