Tribal Worldwide hires Jonathan Lovatt-Young to lead UX

Tribal Worldwide has hired Jonathan Lovatt-Young, the digital customer experience lead at Accenture, in the new role of head of service and experience design.

Tom Roberts: managing director of Tribal Worldwide London
Tom Roberts: managing director of Tribal Worldwide London

In the new role, Lovatt-Young has been charged with evolving the digital and direct agency’s design and user experience strategy.

Lovatt-Young will work across the entire portfolio of Tribal London’s clients, which includes Guinness, Adidas, Budweiser and Unilever and will report to the managing director, Tom Roberts.

In his position as a digital customer experience lead at Accenture, Lovatt-Young played a key role in the company’s digital strategy, working on brands such as Argos, RBS and The Co-operative Group.

Roberts said: "We have created this new role to reflect the evolving nature of experience design strategy and user experience, across both digital and physical touch points. Jonathan brings a wealth of experience and a real passion to create brilliant customer experiences for brands."

He will join Tribal Worldwide on 14 March.

Lovatt-Young said: "With a top notch team at Tribal Worldwide, London, I'm looking forward to applying my experiences in service design thinking and behavioural economics to the agency’s exciting range of clients."

Topics

Subscribe to Campaign from just £57 per quarter

Includes the weekly magazine and quarterly Campaign IQ, plus unrestricted online access.

SUBSCRIBE

Looking for a new job?

Get the latest creative jobs in advertising, media, marketing and digital delivered directly to your inbox each day.

Create an Alert Now
Omnicom shuts M2M in UK after account losses
Share

1 Omnicom shuts M2M in UK after account losses

Omnicom has shut its media agency M2M in the UK following a string of account losses and Alistair MacCullum, the chief executive of M2M, is stepping down.

Brands that forge an emotional tie are best protected from copycats
Shares0
Share

1 Brands that forge an emotional tie are best protected from copycats

Forging an emotional tie with consumers is one of the strongest ways to protect your brand. Products can be copycatted, but the distinctive identity of a true brand can never be replicated argues Nir Wegrzyn, CEO of BrandOpus.

Just published