Virgin's TiVo brings in 50,000 customers

Virgin Media has revealed its second-quarter revenues climbed 2.2% year on year, while approximately 50,000 customers have installed its TiVo service since its launch in December.

Virgin Media: actor Marc Warren stars in TiVo online work
Virgin Media: actor Marc Warren stars in TiVo online work

The cable TV and telecoms company's revenues reached £986m, while it swung from a net loss of £59.9m in the second quarter last year, to a net profit of £98.2m.

Virgin is hoping that its TiVo service, which records what it thinks customers might like as well as what it is programmed to record, will be a game changer in pay-TV.

It was offered to existing customers just before Christmas and Virgin said 65,000 pre-registered their interest in the first few months.

TiVo was first offered to new customers at the beginning of July to coincide with the launch of the service's first ad campaign.

Virgin Media claims demand has matched its high expectations and 75,000 customers have signed up.

The number of TV subscribers to the company fell by 21,200 over the quarter to 3,767,700.

The number of overall cable customers fell by 36,000 over the quarter to 4,784,300, but Virgin claimed those joining were paying more than those leaving.

Average revenue per user for cable was £47.35 during the quarter, up from £45.88 in the same quarter a year earlier.

Mobile contract customer additions during the quarter were 83,200.

Neil Berkett, chief executive of Virgin Media, said: "There is a growing and increasingly broad-based population of people who are becoming dependent on next-generation digital technology and are prepared to pay for quality services."


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Job description: Digital marketing executive

1 Job description: Digital marketing executive

Digital marketing executives oversee the online marketing strategy for their organisation. They plan and execute digital (including email) marketing campaigns and design, maintain and supply content for the organisation's website(s).

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