Frequently asked questions
If you are a Premium Campaign (print and online) subscriber you can use your Brand Republic username and password to sign into the app. Simply open the app, click on Already a subscriber and
I am a Campaign Premium subscriber (print and online) but I don't know my Brand Republic username and password?
If you have forgotten your password, you can have it sent to you. Your username is normally your email address but if you are unsure please contact Customer Support at: firstname.lastname@example.org or give us a call on +44 (0)208 267 8121.
The most likely reason for this is that your subscription has expired. Contact Customer Support at: email@example.com or give us a call on +44 (0)208 267 8121.
If you have purchased single issues on another device you go to settings restore purchases. You will be prompted for your iTunes password.
Yes the latest edition of campaign should download automatically overnight. We'll send you a message to notify you when new issues are available, providing you have 'Notifications' turned on in your iPad's 'Settings'.
Providing issues have been downloaded you can access an edition when you are offline. You will however need a connection to view video content.