Stopgap

Senior Customer Insights Manager

Recruiter
Location
London
Salary
£65000 - £75000 per annum + 12 Months pro rata
Posted
31 Oct 2016
Closes
30 Nov 2016
Ref
CJO-088555
Contact
Caroline Hawker
Discipline
Marketing
Sector
FMCG, Retail
Business Type
Brand / In-house
Seniority
Senior Manager
Contract Type
Freelance / Contract
Hours
Full-Time
Do you have significant customer insights experience within a fast paced retail environment, then this 12 month maternity role could be the one for you!

Senior Customer Insights Manager - Retail - FMCG - 12 Months - £65,000-£75,000 (pro rata) - London

THE COMPANY
Our client is a chain of upmarket department stores operating throughout Great Britain since the 1800's.

THE ROLE
As Senior Customer Insights Manager you will be driving origination and adoption of customer segmentation and insight, putting it at the heart of strategic decision making. Specifically you will be responsible for:

- Responsible for defining target customers and their needs/attitudes and behaviours
- Provide both qualitative and quantitive data insights
- Delivering concise and action-orientated insight
- Responsible for managing insight suppliers
- Influencing strategy and customer-led decision making

YOU
To be considered for this Senior Customer Insights Manager role, you must have:

- Substantial experience in a customer research role in a retail environment
- Track record of driving action from insight within a consumer brand
- Knowledge of complex analytical techniques
- Experience of collation, interpretation and analysis of multiple sources of data
- Experience of team leadership

If this sounds like a good fit then please do apply!

Senior Customer Insights Manager - Retail - FMCG - 12 Months - £65,000-£75,000 (pro rata) - London

If this role isn't what you're looking for, don't worry. At Stopgap we cover all permanent and freelance marketing positions, with specialist industry sector teams. You can check out all of our roles on our website and sign up for job alerts so you're the first to know about a new opportunity. Marketing Recruitment - The Stopgap Way.