Technical Author

1 day left

Recruiter
Location
London
Salary
£55000 - £60000 per annum
Posted
04 Nov 2016
Closes
04 Dec 2016
Ref
CSTA
Contact
cat symons
Discipline
Marketing
Specialism
Copywriting
Sector
B2B
Business Type
Brand / In-house
Seniority
Senior Manager
Contract Type
Permanent
Hours
Full-Time

Technical Author

Research/Loyalty Business, £60K

My client, a global business that uses insight to shape customer behaviour, is seeking an experienced Technical Author to join their Product and Propositions team. This is a brand new position and will play an integral role in ensuring that all technical and e-service documents are presented in a way that is accessible and easy to understand for customers.

Technical Author responsibilities:

  • Work with Product and Technical teams to establish an understanding of the product, and then design and write information in a way that is easy to understand - be that user guides, manuals, interactive tutorials, video etc.
  • Working the marketing team and UX/UI designers to write non tech copy for e-service channels, enabling customers to find relevant information with ease.
  • Plan and ensure there is process in place to enable timely delivery on projects.
  • Build productive relationships with multiple internal stakeholders and teams to prioritise deadlines but also identify areas of improvement.
  • Hire, manage and develop a junior Technical Author.


Technical Author requirements:

  • Experience creating technical and non-technical documentation in a variety of formats (Technical will be the focus in this role)
  • Strong understanding of UX/UI design principles.
  • Exceptional stakeholder management skills
  • Detail orientated
  • Strong ability to prioritise your own workload to meet deadlines.

To apply for this exciting opportunity, please send your CV and a covering note to Cat Symons at Salt recruitment.

Apply for Technical Author

Already uploaded your CV? Sign in to apply instantly

All answers are required

Apply
}

Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .rtf, and no bigger than 1Mb


Upload from your computer

Or import from cloud storage

Your file must be a .doc, .pdf, .docx, .txt, .rtf, and no bigger than 1Mb


4000 characters left


By applying for a job listed on Campaign Jobs you agree to our terms and conditions and privacy policy. You should never be required to provide bank account details. If you are, please email us.