Supermarkets renew focus on vouchers
By Miranda Fitzgerald, marketingmagazine.co.uk, Tuesday, 27 January 2009 09:30AM
LONDON - Vouchers and money-off coupons are set to be the next big battleground for the UK's major supermarkets, according to industry experts.
All the big multiples increased their year-on-year adspend in the run-up to last Christmas, except Morrisons, which cut its spend by more than 29%.
However, the latter posted the greatest increase in market share, due, in part, to money-off voucher promotions. Retail analysts believe that one promotion offering customers a £20-off voucher when they spent more than £40 in three consecutive weeks was instrumental in generating its record Christmas sales.
According to insiders, Waitrose is also due to put coupons at the heart of its 2009 marketing strategy following a successful discount voucher promotion before Christmas. It is already offering money-off vouchers to customers who have recently reduced their regular spend at Waitrose.
'Coupons are used more during a recession. Retailers and brands see them as a cheap tactical solution to change consumer behaviour but not cause long-term brand damage,' said an Institute of Sales Promotion spokesman.
Voucher websites are the fastest-growing area of internet retail. Hitwise's UK research director, Robin Goad, said that one in every 200 visits to an online retail site now comes from a voucher site. 'Tesco voucher codes' was the top online search for voucher codes last month.
This article was first published on marketingmagazine.co.uk
- Affiliates Executive - No. 1 Agency! GoodEgg Digital Circa £25k + Exceptional Benefits, Central London
- Digital Display Manager - Leading Agency GoodEgg Digital £Neg + Great Benefits, South East England / London (Central), London (Greater)
- Senior Marketing Director - 9-12 month FTC Comedy Central £competitive, Camden, London (Greater)
- PR Manager Fashion & Retail Personnel Consultancy £35000 - £40000 per annum + benefits, London
- Digital Planner Buyer - Revolutionary Media Agency!! Ultimate Asset £22000 - £25000 per annum + Bonus + Benefits , City of London
- FT to reveal first design overhaul in seven years
- Philips launches campaign for app-controlled lightbulbs
- Sorrell warns of Scotland becoming an 'outlier' and the UK 'diminished' by a Yes vote
- Notonthehighstreet.com launches brand campaign
- Publicis boss Maurice Lévy to step down in 2017 amid board shake-up
- 18 Feet & Rising wins Skoda digital brief