Specsavers is speaking to direct and digital agencies about its CRM requirements.
British Airways is hunting for an agency to manage analytics for its CRM programmes.
Carnival UK has awarded its £5 million CRM account for P&O Cruises and Cunard to Lida after a competitive pitch.
Royal Mail is reviewing its direct account, as it continues to develop its marketing and communications following its 2013 IPO.
Center Parcs is on the hunt for an agency to handle its customer relationship marketing.
Customer engagement is a better term for this evolving discipline - it's no longer about using data to sell but about improving lives.
Regus, the serviced-offices company, has taken on Havas Helia to handle its global CRM account.
Sofa.com has appointed M&C Saatchi to its combined advertising and CRM business after a competitive pitch.
PDSA, the veterinary charity, has appointed VCCP me for its direct account following a competitive pitch.
It's been a month since our first foray of Media360 by-the-sea, featuring more than 80 brands, and the response has been overwhelmingly positive. Take a look at our recap of what happened in Brighton.
Mike Cullis, the managing director of Soul, looks at whether young, independent direct agencies face the same difficulties as above-the-line shops.
Debi Bester, writer in residence at the Direct Marketing Association, reveals what copywriters really think.
Sexually explicit ads, including one that features a naked woman crouching on all fours, have been banned by the standards watchdog.
Publicis Chemistry has appointed Emma Rush, the former chief executive of direct marketing agency TBCH, as its head of client services.
A private taxi company ad featuring a flamboyantly dressed and overweight woman with the caption "if I start to look sexy, book a taxi" has escaped a ban despite complaints it was sexist.
Content Manager - Audi Competitive Audi, Milton Keynes, Buckinghamshire
Planner – Stunning Agency to £60k Fill Recruitment, London or West of England
Head Of Retention Marketing £65,000 p.a. Ball & Hoolahan, London (Greater)