Skoda, one of the Volkswagen-owned brands embroiled in the emissions scandal, has put its CRM account out to pitch.
Westfield, the shopping-centre operator, has appointed Havas Helia to handle its CRM business in the UK and globally after a pitch.
O2 Business is targeting its top 50 high value mid-market business prospects with a direct marketing campaign featuring a personalised hologram.
M&C Saatchi Shop, the new marketing to shopper business, has launched with two founding clients.
Vodafone has appointed TMW Unlimited to handle its £5 million CRM account and help with the mobile phone network's move into the pay-TV market.
Partners Andrews Aldridge, Engine's customer engagement agency, is opening its first overseas office in New York today.
Telegraph Media Group has appointed Proximity as its first retained customer relationship marketing agency as it looks to boost subscriptions for its digital products.
Adidas has called a global review of its CRM activity.
M&C Saatchi is to roll out sites for its CRM agency Lida outside the UK with New York as its next target.
Ikea has appointed Wunderman, the WPP digital shop, to handle the global CRM work for its loyalty initiative on a retained basis.
Specsavers is speaking to direct and digital agencies about its CRM requirements.
British Airways is hunting for an agency to manage analytics for its CRM programmes.
Carnival UK has awarded its £5 million CRM account for P&O Cruises and Cunard to Lida after a competitive pitch.
Royal Mail is reviewing its direct account, as it continues to develop its marketing and communications following its 2013 IPO.
Center Parcs is on the hunt for an agency to handle its customer relationship marketing.
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