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TELEMARKETING: Hanging on the Telephone - Caroline Lindsay, an account director at BMP, shopaholic and proud mum of a month-old daughter, tries out ten telemarketing services

BT...BT Uncannily, the BT Customer Care Unit called early in the day to discuss their service. They have been calling quite persistently but I normally avoid them by claiming to be the cleaner. Still ... on the additional BT services available. We then ploughed through several other benefits, most of which sounded ...

BT gets direct

BT is testing its first direct mail work through Cramm Francis Woolf, which picked up the pounds 5...BT is testing its first direct mail work through Cramm Francis Woolf, which picked up the pounds 5m customer acquisition account in March this year. The campaign targets those who have left BT to join its competitors and offers reconnection for pounds 9.99. ...

Direct choice: BT

As always, the simple ideas are the best; here, BT has recreated a version of the 'We tried...the theme, BT clearly outlines what has changed in terms of free weekend and evening calls, broadband ... - only after reading the card does it become clear that it is advertising BT. This is misleading ... mailer that comes through my letterbox, and BT's piece shows imagination, using the right channel, format ...

DIRECT CHOICE: BT

this piece from BT in a more convenient 'pre-crumpled' form.

INTEGRATED CAMPAIGN CHOICE: BT

Digital Network) service, BT has developed a service called Home Highway, aimed at domestic and small ... , using a single four-way adaptor. But BT was nervous about a full launch of the service without ... medium. BT Home Highway worked with Ogilvy One on a web site that avoided business terminology ...

BT profits from public irritant

BT's anti-telemarketing Privacy service is proving popular. Will it be enough to fend off its...With its market being gradually eroded by upstart telecom rivals, BT has lost the habit of scoring marketing successes. So the jubilation that has greeted the signing of 1m consumers to its BT Privacy ... ), is understandable. 'The interest has been phenomenal and the huge numbers have taken us by surprise,' says BT ...

BT secures TeamCard loyalty deal

LONDON - BT has tied up with the TeamCard loyalty scheme, which is used by football clubs including...TeamCard offers fans the chance to collect points at retail partners -- predominantly local outlets -- which can then be redeemed for exclusive merchandise and offers in their club's shop. BT, which signed a five-year deal with TeamCard, will seek to sign up more clubs to the scheme, which ...

Direct choice: BT Wireless Broadband

. So I was delighted when my domestic isolation was saved by a mailer from BT about its wireless ... . Surely BT hadn't diversified into the DIY market? My initial confusion had been because there was no BT ... , which shows that integrated communications definitely work. BT's website for the campaign has the end ...

BT reassigns TV spend to digital

LONDON - BT is cutting its TV adspend as it refocuses on below-the-line media including online...Marshall that will demonstrate how modern families can interact using BT's services. BT group marketing ... , will run for at least two years. Apart from a business campaign by St Luke's, it will be BT's only major TV activity. Evans said the shift away from TV would not reduce BT's annual spend, worth more than £80m ...

BT magazine to dodge data ban

BT is launching its first customer magazine in an attempt to avoid restrictions on cross...BT is launching its first customer magazine in an attempt to avoid restrictions on cross ... . It contains editorial features with a lifestyle bias, new-product information and special offers. BT ... of quarterly price deal promotions, the Friends and Family scheme and other discounts. Products such as BT ...

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.