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Automated 'silent' telephone calls will carry up to £2m fine

In a statement, the Govenrment pledged to move "as soon as possible" to amend the penalty in the Communications Act 2003 by statutory instrument. The maximum penalty that can currently be applied by telecoms regulator Ofcom is 50,000. Companies penalised by Ofcom include Barclaycard, fined 50,000 in 2008 ...

Ofcom fines Barclaycard maximum penalty for silent calls

LONDON - Ofcom has fined Barclaycard the maximum amount possible, £50,000, for breaching its rules...-fareast-language:#0400; mso-bidi-language:#0400;} The telecoms regulator investigated Barclaycard from October 1 ... of Barclaycard's call centres had no procedures in place to prevent people receiving repeated abandoned calls ...

 

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Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.