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TBG Digital, AKQA and Adam & Eve lead Revolution Awards 2012 nominations

B2B DesignUK, the graduate recruitment taxi test campaign eBay UK, Christmas brand ... .com Adam Eve, SS11 fashion banners Essence Digital, Chrome better web Mediaedge CIA, from brand ambassador to branded content Mediaedge CIA, Tintin and the secret of a great premiere Tullo Marshall ...

We'll Call You: Netflix

great the product is. We are also always looking at signing new licensing deals with major brands. We ...

BT rolls out messaging tool to increase sales conversions

to enable call centre staff to follow up a call easily, by building a tailored email from predetermined ... ensuring that we maintain core brand values. "However, the most important aspect has been the really ...

What digital marketers can learn from DM

, brands have all too often been accused of looking at direct mail in terms of volume, rather than value ... created, and they have been credited with helping Boots increase its seasonal profits. 'Brands face a ... recipients to engage with the brand via social media and its website. 'The impact of the physical ...

DMA suspends Phruit from membership

in our efforts to build and maintain political, commercial and consumer faith in direct marketing ...

We'll Call You - John Lewis

this 'bricks and clicks' phrase to me? JL: Well ma'am, it means that we match prices with brands that have a ...

E.ON in push to convert home mover prospects

Utility brand E.ON has become the first brand that uses sampling channel Home Move Box to make...The Home Move Box service delivers samples and marketing material from brands including John Lewis, Virgin Media and Fairy, to opted-in recent home movers. Since taking over as HMB's utility partner from British Gas in October, E.ON has reached around 50,000 households. It is now paying ...

John Lewis to consolidate customer call centres

operations to maintain and build on its position as having good customer service. Andrew Murphy, director ...

Marketing's Contact Centre League Tables 2009

-fareast-language:#0400; mso-bidi-language:#0400;} As cash-strapped consumers stay close to the brands they trust ... on hold for an extended period before cutting them off is hardly likely to endear them to a brand. In fact ... , but they play a key role as a higher proportion of budgets are shifted below the line and brands seek to protect ...

Granby taps into the growth of outsourcing

such as overflow call handling and outbound campaign operations, building on Granby's existing telephone customer ... experience of working with clients supporting other brand and promotional activity, and we're immensely proud ...

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.