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VIEWPOINT: Intervention is the best cure for ad overload

. Their relationship with brands is fickle. Crucially though, they don't usually think about being dissatisfied with a brand until they get a better offer. This is why direct marketers need to think of new ways ... purchase will not prevent your customers also being your competitors' prospects, so years of brand ...

MAIL WATCH: The monthly analysis of UK client spend on mailing is in association with ACNielsen MMS

Redcats (Brands) 2.40m Bank of Scotland 2.28m ... 4,082,522 Redcats (Brands) 3,873,167 Hospital Plan Insurance ... (Brands) 2.40m Direct Wines 1.47m ...

BELOW THE BELT: Bra provokes storm in a D-cup

bra. It was also mailed to brand managers asking them to sponsor Funny Women, an organisation ...

Camelot unveils Christmas push after lifting of DM ban

a whole load of new media options. It's a very exciting time to be working on the brand ...

MAILING: Practising what you preach - The UK DM industry produces some of the best work around. But how good is it at marketing itself? Rachel Barnes reports

, it was more about raising brand awareness. But is there any chance of gaining an audience with clients ... ." So should new business mailings be standalone, brand awareness tools, or part of an ongoing process ... at a glance. But new business mailings should be an integral part of any company. With brand ...

PROFILE: Fuller's - Making ale cool again. Fuller's marketing manager James Whelan explains how his view of direct marketing pulls in punters

.25 million barrel production mark for the first time. With increased brand recognition, Whelan ... ran a tankard promotion with our ESB brand to win a luxury weekend, but we only had 100 replies ...

THINK TANK: Customer service - Service providers. Service levels are still falling short of customers' increased expectations. But what can marketers do to bring them up to scratch?

specific groups of people with more focused messaging and overall brand reinforcement. Henderson explains ... to deal with customers. Emphasis must also be placed on helping brand managers understand the customer. "All our brand managers spend time in a call centre so they find out exactly what people ...

BENTLEY CASE STUDY: The Rich List - When Bentley devised bespoke marketing to match its cars, it hit on a way to hone in on its elite target audience

love of tropical fish, while Karan Bilimoria, the Indian beer entrepreneur, received a crate of re-branded ...

LISTS AND DATABASES: Christmas wish list - Wealthy OAPs, arcade gamers, millionaires and shopaholics ... Peter Crush asks marketers exactly who would make it on to their ultimate mailing list

. It asked why people want to buy certain brands rather than just saying they own x or y car." What ...

GALLERY 05: Virgin Mobile - Adam & Joe

its different facets. Underlining the brand's non-conformist philosophy, this execution uses

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.