08 Mar 2012
| by Anne Cassidy
The supermarket giant has sent out an RFI to agencies interested in pitching for the business, in a process being handled directly by the client.
Asda s recent CRM campaigns have revolved around voucher giveaways.
The supermarket made its first move towards loyalty-driven marketing with the launch ...
03 Nov 2011
| by Sara Kimberley
Tesco Bank has appointed WDMP to handle its CRM account as it looks to boost its financial product...The agency won the business after a pitch process and will be responsible for acquiring and retaining Tesco Bank customers, as well as developing selected digital activity.
WDMP is Tesco Bank's first retained CRM agency. Tesco's roster includes The Red Brick Road, which handles above ...
27 Jan 2011
| by Matt Williams
Wickes, the DIY retailer, is looking for an agency to handle its CRM business....on its ad account since January 2008. Its relationship with the retailer is unaffected by the CRM pitch. ...
24 Sep 2009
LONDON - Bluewater is seeking a direct agency to handle its customer relationship marketing.
27 Nov 2008
| by Matt Williams
The health-food retailer recently appointed WCRS to its above-the-line account, and is now looking to expand its below-the-line CRM business as part of the same push to stand out in a market that is seeing increasing competition from supermarkets. WCRS was handed the 7 million advertising account in April after ...
25 Nov 2008
| by Joe Thomas
The retailer in August called a review of the CRM programme with Proximity London, Partners Aldridge Andrews and LIDA pitching for the business at the end of October. The incumbent, then Craik Jones did not re-pitch for the business and it later emerged the agency would be folded into sister agency ...
06 Aug 2008
| by Ed Kemp
LONDON - Boots has kicked of a search for a marketing services agency to boost its CRM activity...Incumbent Craik Jones will not re-pitch for the business. However, AMV Group will be represented in the pitch by its bigger sister agency Proximity London. The pharmacy, health and beauty retailer has drawn up a shortlist of agencies to pitch for the CRM programme. Boots Health Beauty magazine ...
08 Aug 2007
Home-accessories and clothing brand The White Company has appointed more2 to develop its customer acquisition and retention programme.
14 Sep 2006
| by by Daniel Farey-Jones
LONDON - Virgin Megastores has begun using Neolane's hosted CRM software to manage its customer
17 Aug 2006
| by by Claire Billings
LONDON - Waitrose is looking for a direct marketing agency to develop a customer relationship marketing strategy.