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Industry view: Does M&S's new value food range hit the spot?

on introducing a loyalty CRM platform if they really want to play successfully in this space. Jamie Matthews ...

Agencies line up for Asda CRM business

The supermarket giant has sent out an RFI to agencies interested in pitching for the business, in a process being handled directly by the client. Asda s recent CRM campaigns have revolved around voucher giveaways. The supermarket made its first move towards loyalty-driven marketing with the launch ...

WDMP lands Tesco Bank CRM account

Tesco Bank has appointed WDMP to handle its CRM account as it looks to boost its financial product...The agency won the business after a pitch process and will be responsible for acquiring and retaining Tesco Bank customers, as well as developing selected digital activity. WDMP is Tesco Bank's first retained CRM agency. Tesco's roster includes The Red Brick Road, which handles above ...

Waitrose unveils first loyalty card in strategic shift

groceries. Leigh Rengger, CRM manager at Waitrose and formerly head of loyalty at Sainsbury s, said ...

Editor's Comment: Waitrose seeks return on loyalty

to bottom. MyWaitrose is, according to Waitrose CRM manager Leigh Rengger, the brand's way of 'saying ...

Government targets UK brands in quest for census data

Gilmour, former marketing director, Identity and Passport Service; now head of brand and CRM at Cogent ...

Is advertising a key Christmas ingredient?

certainly the season for a concentrated CRM effort and offering deals and discounts starting early. A third ...

End of 'digital' road

communities of customers and develop CRM solutions, product departments will crowdsource to aid innovation ...

Mark Kleinman on marketing and the City: brand 'copycats'

's acquisition of specialist CRM agency dunnhumby, more than five years ago, is now rightly regarded as one ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.