21 Dec 2000
Grey Desire, the CRM agency launched last month by the Grey Global Group, has hired two new account...Grey Desire, the CRM agency launched last month by the Grey Global Group, has hired two new account directors. Sebastian Dreyfus joins from Impiric, where he worked on Fujifilm and Centrica, to work on Grey Desire s Procter get into rubber for its Persil Washing Up Liquid campaign.
...
14 Dec 2000
| by MARK KLEINMAN
Orange has poached senior Centrica marketer Tony Mooney to take on the new role of head of customer relationship management, as it looks to step up its relationship marketing activity.
14 Dec 2000
| by MARK KLEINMAN
to found an agency to help start-up companies in the CRM sector.
Coad, who was the founder and former ...
).
Cole said: Many companies fail to benefit from CRM, despite investing heavily in consultants ...
14 Dec 2000
| by HARRIET MARSH
cleaning the toilet.
Marketers now face a challenging period. While new technology, such as CRM ...
07 Dec 2000
-Mail will be responsible for a full-service e-CRM programme covering strategy, planning and implementation, encompassing...The Woolwich and The Institute of Direct Marketing have separately appointed Ignite-Mail, the full-service e-direct marketing agency, to handle their e-marketing campaigns. For The Woolwich, Ignite-Mail will be responsible for a full-service e-CRM programme covering strategy, planning and implementation, encompassing ...
30 Nov 2000
| by KEN GOFTON
management (CRM) or e-commerce.
'There is no doubt that the convergence between the interactive world ...
knowledgeable in both
the CRM and e-commerce areas, even if changes in agency names or public
statements put ...
could knock the shop's CRM credentials, given its involvement from the
start in Tesco's pioneering ...
30 Nov 2000
| by ROB MCLUHAN
, telemarketers are
reinventing themselves as providers of multimedia contact centres based
on e-CRM services ...
contacts.
The shift to e-CRM technology is becoming a priority for Sitel
Corporation, which says ...
inroads into e-CRM, with high-profile clients such as
ONdigital choosing it as a strategic partner ...
30 Nov 2000
the company s CRM capabilities and wireless and broadband distribution plans. The site, which has more than 1 ...
23 Nov 2000
| by MARK KLEINMAN
been appointed by Procter & Gamble, Mars and Smith-Kline Beecham to work on CRM projects.
...
23 Nov 2000
| by BEN ROSIER
CRM strategies.
The review is likely to lead to a cull in the number of agencies Unilever works ...