31 Dec 2000
| by LISA AUSTEN-JONES
who had
participated in CRM promotions said it had led to them either switching
brands ...
of a CRM programme,
with Tesco's Computers For Schools prompting the greatest awareness at
60 per ...
, with two-thirds of respondents claiming to have taken part in a
CRM campaign.
Other key findings ...
31 Dec 2000
that some 77 per cent of consumers who had
participated in CRM promotions said it had led them to switch ...
that consumers are
cynical about CRM campaigns, and Adkins states there is no evidence to
support the media ...
31 Dec 2000
Clients and agencies will be able to track project work and budget
spend through a software system from IT specialist Foundation System,
which launched in October.
SharpOwl, a web-centric solution, enables users to manage CRM, project
planning, schedule resources and to monitor project ...
31 Dec 2000
| by NICK CUNNINGHAM, director, Dynamo,
it combines key motivators for kids -
music and interaction - with a CRM element that's bound to work well ...
31 Dec 2000
| by DAVID KILBURN
an
important CRM marketing tool, not only for better understanding the
market, but also for targeting certain ...
31 Dec 2000
| by CLARENCE HENDERSON
different interpretations. These include customer
relationship management (CRM), one-to-one marketing ...
or tactics for implementing
relationship marketing.
'CRM usually refers to managing a relationship ...
and sophisticated - but expensive. A full-blown CRM system
spans communications, sales management ...
31 Dec 2000
| by IAIN FERGUSON, president, APMA and CEO, marketing services
Europe at Euro RSCG Worldwide
strength and depth across adjacent
disciplines such as interactive media, DM, CRM, database and others ...
21 Dec 2000
Grey Desire, the CRM agency launched last month by the Grey Global Group, has hired two new account...Grey Desire, the CRM agency launched last month by the Grey Global Group, has hired two new account directors. Sebastian Dreyfus joins from Impiric, where he worked on Fujifilm and Centrica, to work on Grey Desire s Procter get into rubber for its Persil Washing Up Liquid campaign.
...
14 Dec 2000
| by MARK KLEINMAN
Orange has poached senior Centrica marketer Tony Mooney to take on the new role of head of customer relationship management, as it looks to step up its relationship marketing activity.
14 Dec 2000
| by MARK KLEINMAN
to found an agency to help start-up companies in the CRM sector.
Coad, who was the founder and former ...
).
Cole said: Many companies fail to benefit from CRM, despite investing heavily in consultants ...