20 Dec 2001
| by RAVI CHANDIRAMANI
on below-the-line roster agencies WWAV Rapp
Collins to handle CRM and KLP Euro RSCG to develop grassroots ...
07 Dec 2001
| by JEREMY WHITE
Cisco Systems, the world's largest internet network provider, has
handed its 3.5 million customer relationship management task to
Agency Republic.
The agency won the business after a four-way pitch. The on- and offline
CRM drive kicks off in the UK and will then be developed in other ...
29 Nov 2001
| by RAVI CHANDIRAMANI
Amazon has snapped up former NTL director of customer marketing
Gavin Wheeler to fill the post of European head of CRM as it steps up
efforts to leverage its customer database.
The company, which started life as an online bookseller, has developed
into an entertainment e-tailer offering music, DVDs ...
15 Nov 2001
| by RAVI CHANDIRAMANI
start a CRM programme," said a Haygarth
spokeswoman.
The site also features a chat room ...
28 Sep 2001
| by MARY COWLETT
with
readers, by launching a CRM (cause-related marketing) SMS service, in
conjunction with Flytxt. Using its ...
27 Sep 2001
| by ROB McLUHAN
services
and mobile phone firms in the process of becoming established.
Nicola Dady, head of CRM ...
by getting frequent repeat purchases would we be
able to grow," says CRM manager Morten Hother Sorensen ...
30 Aug 2001
| by Claire Billings,
The agency has been created from the merger of BHWG Proximity, Clarke Cooper and Traffic, and forms part of the global network created from a collection of BBDO below-the-line agencies.
Under one roof, the agency will offer CRM, direct marketing, data, media, promotions trade marketing ...
16 Aug 2001
customers, which makes it a CRM
tool, rather than a sales one, but it's a good idea and I wouldn ...
09 Aug 2001
P&O Stena Line has unveiled a CRM strategy for its web site. The
activity, developed by Link ICA, allows customers who do not wish to
engage in a long-term relationship with the firm to book online without
pursuing a dialogue with the company. An opt-in box will ensure that
permission is gained ...
26 Jul 2001
| by RAVI CHANDIRAMANI
QXL ricardo has bolstered its marketing team with the appointment
of Daniel Jay to the new role of consumer marketing manager.
Jay reports to chief marketing officer Neil Mason. He joins from
Letsbuyit.com, where he was international communications manager, in
charge of its e-mail customer...