13 Dec 2001
| by MARK KLEINMAN
Bacardi-Martini is making its most significant move ever into
direct marketing with an ambitious customer relationship management
scheme that begins with a step-by-step guide to the perfect 'Martini
Christmas'.
The CRM initiative, spearheaded by WWAV Rapp Collins, will focus on the
Martini ...
07 Dec 2001
| by JEREMY WHITE
Cisco Systems, the world's largest internet network provider, has
handed its 3.5 million customer relationship management task to
Agency Republic.
The agency won the business after a four-way pitch. The on- and offline
CRM drive kicks off in the UK and will then be developed in other ...
29 Nov 2001
| by SUZY BASHFORD
created role of head of CRM, marketing
and customer relations.
Silby's appointment completes ...
,
head of direct marketing at the group. McLaughlin's role previously
incorporated CRM activity but, since the two banks have merged, Hanson
has created a role to focus purely on CRM. According to Hanson ...
29 Nov 2001
| by SUZY BASHFORD
Philip Hanson, head of marketing and CRM at HBOS Retail, is a
modest man. It took six months ...
of customer development,
Howard Silby, to fill the newly created role of CRM, marketing and
customer ...
1998-2001
General manager for marketing, Halifax
2001-present
Head of marketing and CRM, HBOS ...
22 Nov 2001
Nationwide is overhauling its customer relationship management
(CRM) activity as part of a drive to improve the targeting of its direct
marketing. The building society is launching a CRM system that will aim
to provide a single view of its customers across all communications
channels. The initiative ...
15 Nov 2001
| by MATTHEW ARNOLD
ITV Digital has appointed Deborah Corless as director of customer
relationship marketing.
Corless, a former One 2 One marketer, comes to ITV Digital from Telecom
New Zealand, where she has held various marketing roles since 1995, most
recently marketing manager for consumer.
Charged...
08 Nov 2001
The Charities Aid Foundation, the non-governmental organisation
that helps charities make the most of their resources, has appointed
integrated media agency Zed to handle CRM and media buying. The agency's
remit includes helping with segmentation of the CAF's donor database and
aiding targeted ...
19 Oct 2001
| by Claire Billings,
LONDON - Proximity London has opened a dedicated CRM division, Proximity Consulting, which promises..., working as a senior consultant, he was responsible for designing and delivering the company's CRM strategy. Before that he worked for the finance company Lombard where he managed CRM and strategic product development.
The company aims to implement CRM systems that will work with client's existing ...
18 Oct 2001
Shell Capital has appointed former DaimlerChrysler marketer Navi
Singh to the newly created role of vice-president for customer
relationship management.
Singh will report to Shell Capital director Mike Damon and will oversee
marketing strategy and planning as well as all CRM activity ...
20 Sep 2001
director, a post he held since 1999, is
not being directly filled. Instead, the CRM responsibilities ...