13 Dec 2001
but also sponsorship, e-business,
procurement and CRM. His first task will be to carry out a strategic ...
29 Nov 2001
| by SUZY BASHFORD
created role of head of CRM, marketing
and customer relations.
Silby's appointment completes ...
,
head of direct marketing at the group. McLaughlin's role previously
incorporated CRM activity but, since the two banks have merged, Hanson
has created a role to focus purely on CRM. According to Hanson ...
29 Nov 2001
| by SUZY BASHFORD
Philip Hanson, head of marketing and CRM at HBOS Retail, is a
modest man. It took six months ...
of customer development,
Howard Silby, to fill the newly created role of CRM, marketing and
customer ...
1998-2001
General manager for marketing, Halifax
2001-present
Head of marketing and CRM, HBOS ...
22 Nov 2001
Nationwide is overhauling its customer relationship management
(CRM) activity as part of a drive to improve the targeting of its direct
marketing. The building society is launching a CRM system that will aim
to provide a single view of its customers across all communications
channels. The initiative ...
26 Jul 2001
| by SUZY BASHFORD
director at Virgin Direct, has been moved to a CRM-focused
role as head of customer management ...
10 May 2001
| by MATTHEW ARNOLD
.
Ann Richards, head of CRM at Cahoot, said the bank hopes the work will
help recruit customers ...
10 May 2001
| by MATTHEW ARNOLD
.
Ann Richards, head of CRM at Cahoot, said the bank hopes the work will
help recruit customers ...
26 Apr 2001
GE Capital Consumer Finance UK, the consumer credit and insurance
services supplier, is overhauling its database in a bid to improve new
product development. The company is to use new CRM technology to help it
form a better view of its 12 million-plus card holders, using Acxiom's
data ...
23 Feb 2001
as the managing director to increase its CRM capability and pull together the various strands of Proximity ...
23 Feb 2001
as the managing director to increase its CRM capability and pull together the various strands of Proximity ...