Vodafone has promoted Ian Gray from director of customer operations to the new role of director of customer management as part of its decision to pool its call centre and CRM functions. Separately, it has announced 650 job cuts in the UK out of its 10,000-strong workforce. ...
a man who's found his vocation. BIOGRAPHY 1994-1998: Head of brand management, CRM and product marketing, Orange 1998-2000: Vice-president, brand and CRM,Cable & Wireless Global 2000 ...
briefed to produce a set of microsites and to develop e-CRM facilities. ...
. Customer marketing director Charles Darley last week joined from Consignia where he was CRM director ...
director, a post he held since 1999, is not being directly filled. Instead, the CRM responsibilities ...
CRM techniques to ensure that the database is updated as quickly as possible after each visit ...
-misunderstood business concept, customer relationship management (CRM), believes at the outset. They buy ... , according to the Meta Group - are worth it. However, the beginnings of a CRM backlash show that this is not the case. And it's not hard to figure out why. A recent survey from online CRM site crm ...
-misunderstood business concept, customer relationship management (CRM), believes at the outset. They buy ... , according to the Meta Group - are worth it. However, the beginnings of a CRM backlash show that this is not the case. And it's not hard to figure out why. A recent survey from online CRM site crm ...
BT Cellnet has added ehs:realtime to its direct marketing agency roster, and given an extra slice of business to incumbent Tullo Marshall Warren (TMW). The mobile phone brand has handed ehs:realtime a place on its roster with a brief to develop a 'thoroughbred' customer relationship management...
management shake-up. He will oversee all ICL's UK marketing, including brand development, CRM ...
Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.
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