29 Nov 2001
| by DANIEL ROGERS
CRM drive. It is
consolidating its various databases into a single 'data mine' of around
ten ...
08 Nov 2001
| by DANIEL ROGERS
The industry is also embracing CRM (customer relationship management),
with a half-day session devoted ...
05 Oct 2001
| by HOLLY ACLAND
-exist, they
complement rather than cannibalise each other. Victoria Moffatt, the
senior CRM consultant at the WPP ...
09 Aug 2001
P&O Stena Line has unveiled a CRM strategy for its web site. The
activity, developed by Link ICA, allows customers who do not wish to
engage in a long-term relationship with the firm to book online without
pursuing a dialogue with the company. An opt-in box will ensure that
permission is gained ...
12 Jul 2001
| by DANIEL ROGERS
a massive customer relationship management
(CRM) drive," he says. BA is concluding a three ...
agency IXL to work on web site design
and a new electronic CRM strategy. The ultimate idea is that when ...
12 Jul 2001
| by DANIEL ROGERS
a massive customer relationship management
(CRM) drive," he says. BA is concluding a three ...
agency IXL to work on web site design
and a new electronic CRM strategy. The ultimate idea is that when ...
21 Jun 2001
| by RAVI CHANDIRAMANI
task. He added that more than 14,000 users had
kick-started its CRM drive by completing a ...
21 Jun 2001
| by RAVI CHANDIRAMANI
task. He added that more than 14,000 users had
kick-started its CRM drive by completing a ...
03 May 2001
| by CORDELIA BRABBS
P&O Stena Line, the cross-channel ferry operator, has appointed
Frances Laing as its first ever head of e-commerce, as it gears up for a
new internet and CRM project.
Laing moves from her post as P&O Stena's long stay and continental
marketing controller. In her new role she will report ...
23 Feb 2001
as the managing director to increase its CRM capability and pull together the various strands of Proximity ...