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Vauxhall shifts to media-neutral stance

The automotive firm, part of the General Motors empire, is creating a single integrated marketing division, from which all marketing communications will be planned and developed. CRM and advertising previously operated as separate groups. The new division will be headed by Jos Sharp, who has been promoted ...

DIRECT: Vauxhall shifts to media-neutral stance

The automotive firm, part of the General Motors empire, is creating a single integrated marketing division, from which all marketing communications will be planned and developed. CRM and advertising previously operated as separate groups. The new division will be headed by Jos Sharp, who has been promoted ...

OPINION: Marketers must retain control of consumer data

monolithic centralised CRM systems. The interesting twist in this approach is that marketers pay ...

Xbox launches £2.5m mail and online CRM drive

LONDON - Microsoft's Xbox is launching a £2.5m pan-European CRM campaign aimed at finding out more

CRM: CRM's impact on the bottom line

and economists could also take account of customer relationship management (CRM) metrics when they assess its ... CRM Some experts think such failures point to a fault in the way companies are analysed. Among them is QCi, which provides benchmarks of CRM capability and will shortly publish its latest State ...

CRM's impact on the bottom line

CRM Some experts think such failures point to a fault in the way companies are analysed. Among them is QCi, which provides benchmarks of CRM capability and will shortly publish its latest State ... correlation between good CRM and high business performance, suggesting companies that look after ...

AGENCY 2002: New Media Agency of the Year - Agency Republic

radio and press work. Republic has driven Xbox's CRM activity and last month kicked off ... -lauded web presence with a health and beauty section and a CRM engine, allowing the retailer to build user ... is redeveloping its web site and creating a CRM strategy in an industry with a 40% churn rate. With resolute ...

Data decay and the consequences for your business

is that when companies specify requirements for database solutions, (which ubiquitously morph into CRM ...

DIRECT BRIEFS: WWAV Rapp Collins forms partnership with Identex

Identex to offer clients such as Macallan and Dixon Motors access to more effective CRM tools

ANALYSIS: Pay-off is clear for cause related activity

of this marketing activity has so far proved elusive. That is why Business in the Community started its CRM ... in cash in 2001. The CRM Tracker looks at 60 cause related marketing programmes, carried out by more than ... conference held in London last week, the CRM Tracker will continue to quantify the value of this marketing ...

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