17 Oct 2002
's global expansion. She has more than five years' experience in the CRM market and was president
11 Oct 2002
| by GLEN MUTEL
Evans will chair the Hoxton-based start-up, with Martin and Lines taking the roles of creative director and creative partner. Bright's offering will encompass responsive advertising, direct mail, CRM consulting, e-marketing and sales promotion.
Evans, Martin and Lines will be joined by three other former ...
10 Oct 2002
| by Mark Kleinman,
as a full-service DM agency, offering solutions from direct mail and sales promotion to CRM consultancy ...
10 Oct 2002
| by MARK KLEINMAN
as a full-service DM agency, offering solutions from direct mail and sales promotion to CRM consultancy ...
10 Oct 2002
| by LOUELLA MILES
's positioning in CRM and marketing generally.
The project demonstrates a real desire from BT to want ...
04 Oct 2002
| by KEN GOFTON
specialising in CRM.
It was suicidal. As soon as the group was acquired by WPP, the name change was reversed ...
03 Oct 2002
| by Claire Billings,
into the areas of database provision software, CRM and new media. Guy's background is well placed to help ...
03 Oct 2002
| by LAURA MAZUR, a business writer
when CRM goes awry was recounted at the recent Marketing Forum by Martha Rogers from the Peppers ...
, are anywhere near getting it right. Getting on for three-quarters of CRM projects fail to produce any financial ...
frustrated marketers know to their cost, their company is using new tools but old strategies. So CRM becomes ...
30 Sep 2002
| by Claire Billings,
to the post of partner to head up a new CRM-enhancing service from the company....-commerce division of Initiative Media, on a series of CRM projects. His last permanent post was as European database ...
said: "In the UK alone, there are 300 companies which have poured over £3.6bn into CRM systems ...
for a return on their money. Some may be tempted to simply scrap their CRM programmes or resign ...
20 Sep 2002
As the needs of CRM clients become more complex as they try to get ever closer to their customers...successful CRM programme.
The problem is that the IT department's perspective of customer data ...
play a meaningful role in developing CRM programmes, because it will be primarily based on bespoke ...