30 Sep 2002
| by Claire Billings,
to the post of partner to head up a new CRM-enhancing service from the company....-commerce division of Initiative Media, on a series of CRM projects. His last permanent post was as European database ...
said: "In the UK alone, there are 300 companies which have poured over £3.6bn into CRM systems ...
for a return on their money. Some may be tempted to simply scrap their CRM programmes or resign ...
20 Sep 2002
As the needs of CRM clients become more complex as they try to get ever closer to their customers...successful CRM programme.
The problem is that the IT department's perspective of customer data ...
play a meaningful role in developing CRM programmes, because it will be primarily based on bespoke ...
19 Sep 2002
| by Mark Kleinman,
Shelly Whitehead has joined the club as CRM controller, a new role responsible for United's relationship marketing activity. Whitehead, who reports to group marketing director Peter Draper, spent three years at the home shopping empire.
Her appointment reflects the growing importance of direct marketing ...
19 Sep 2002
| by MARK KLEINMAN
Shelly Whitehead has joined the club as CRM controller, a new role responsible for United's relationship marketing activity. Whitehead, who reports to group marketing director Peter Draper, spent three years at the home shopping empire.
Her appointment reflects the growing importance of direct marketing ...
06 Sep 2002
| by IAN DARBY
acquisition and CRM activity. The mailing was art directed by Sarah Morris and the copywriter was
Reuben ...
03 Sep 2002
| by Staff,
LONDON - Energywatch, the gas and electricity watchdog, has handed CRM outsourcing specialist