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SMA Nutrition targets new parents with CRM strategy

mothers as part of a new CRM programme developed by Haygarth.

E-mail grows in popularity among marketers for CRM

LONDON - E-mail marketing is fast establishing itself as the leading way for marketers to manage relationships with their existing customers, according to the latest research from the Direct Marketing Association (DMA).

DIRECT: E-mail grows in popularity for CRM work

E-mail marketing is fast establishing itself as the leading way for marketers to manage relationships with their existing customers, according to the latest research from the Direct Marketing Association (DMA).

Proton improves CRM with remote database

LONDON – Proton Cars is improving its customer relationship strategy with the development of a remote access customer and prospect database, which will allow it to improve the effectiveness of its marketing campaigns.

P&G centralises European database to build CRM

LONDON - Consumer goods giant Procter & Gamble is to centralise its consumer database across 16 markets in Europe as part of a strategy to improve its relationships with customers.

The AA creates CRM role to support cross-selling

LONDON - The AA has appointed Scottish Widows marketer Simon Skinner to head its CRM activity

DIRECT: AA creates CRM role to support cross-selling

The AA has appointed Scottish Widows marketer Simon Skinner to head its CRM activity

OPINION: Marketing Society - Effective CRM is built in rather than bolted on

But this is often the case when it comes to CRM. So how do you justify big-buck investments when ... believe that CRM programmes have to make sound commercial sense and are firmly grounded in consumer ... kind of CRM programme is therefore critical. It is on this basis that Lever Faberge has invested ...

The Barbican appoints WARL for CRM strategy

added that CRM is crucial to the arts venue and, following WARL's appointment, it must become more ...

The Barbican appoints WARL for CRM strategy

that CRM is crucial to the arts venue and, following WARL's appointment, it must become more efficient ...

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