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P&G centralises European database to build CRM

LONDON - Consumer goods giant Procter & Gamble is to centralise its consumer database across 16 markets in Europe as part of a strategy to improve its relationships with customers.

DIRECT BRIEF: Avon Cosmetics launches long-term strategy

Avon Cosmetics has launched a long-term strategy to develop its e-CRM programme and build profiles

Unilever appoints group leader of CRM activity

LONDON - Unilever has created a group role to improve its relationship marketing across its portfolio of brands, and promoted a Lever Faberge marketer to fill the post.

Ogilvy promotes Schmidt to head Nestle Purina work

to group director of the Nestle Purina interactive and digital CRM business.

DIRECT BRIEF: Chemistry Communications Group acquires Made With Love

Chemistry Communications Group, a CRM specialist agency, has acquired brand response agency Made

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.