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GfK's Andrew Smith departs to launch own start-up

. Investments in CRM and related initiatives need to show a clear return. Research can provide this, and help ...

Brand Health Check: Lastminute.com

and profitability are enhanced. The key is strong technology, a well-executed CRM strategy and a bit of luck ... it achieved through its partnerships and CRM. REMEDY - Overhaul the advertising strategy; return to a ...

People moves: Etihad Airways

of the brand. Cahill was previously CRM manager for the Savoy Group; prior to that she was responsible for co

Timeshare leader RCI hands £7m account to WWAV

different languages. Mindell said part of his mission is to adopt a stronger CRM focus. One of his main ...

Direct News: RCI hands £7m job to WWAV

different languages. Mindell said part of his mission is to adopt a stronger CRM focus. One of his main ...

TUI personalises Portland website in CRM initiative

LONDON - Travel group TUI UK is planning a major CRM initiative for its Portland Holidays Direct

Direct news: TUI personalises Portland website

Travel group TUI UK is planning a major CRM initiative for its Portland Holidays Direct brand.

Sudhakar returns to Lastminute.com to head up CRM

LONDON - Sonia Sudhakar has rejoined Lastminute.com as its CRM and customer information manager...member of the team and is returning at an exciting time for the company. The CRM strategy she is driving ... CRM to cross-sell travel with lifestyle and increase loyalty." Sudhakar rejoins the internet travel ...

AirMiles appoints Limone to handle online repositioning

online promotions and advertising, support for off-line campaigns, development of an e-CRM strategy ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.