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Twinings launches Christmas direct marketing campaign

direct feedback from Twinings. The catalogue will be mailed to the Twinings CRM database and will also ...

Marriott hands CRM duties to Broadsystem

Broadsystem will create and manage all Marriott direct marketing campaigns and will also be responsible for the design, build and management of a customer relationship management (CRM) platform. Broadsystem will use Alterian technology to build the platform, having established a partnership ...

How is the credit crunch affecting media?

mass CRM, data management and analytics, shopper marketing and so forth. The new, consolidated model ...

SMA hands direct account to Partners Andrews Aldridge

The agency won the business, worth 2m, following a lengthy pitch process handled by the AAR. Tequila/London, Tullo Marshall Warren and EHS Brann Cirencester also pitched for the work. Partners will now be given the brief to create an integrated online and offline CRM campaign targeting pregnant ...

Unopened direct mail rates fall in 2008

to mail and be damned,' says Pamela Bath, director at market planning and CRM consultancy Blueberry Wave ...

Benecol appoints agency for CRM

LONDON - Benecol has hired Chemistry to handle its customer relationship marketing programme.

QVC assigns CRM business

LONDON - Home-shopping channel QVC has hired direct marketing agency Stephens Francis Whitson to handle customer relationship marketing as it strives to increase repeat purchase and customer loyalty.

Electrolux reviews below-the-line roster for all its brands

an increased emphasis on CRM, digital and experiential marketing.

Boots names shortlist for £45m media account

with the creation of new directors for loyalty, CRM and customer communications and in-store marketing. Boots also kicked off a search for a marketing services agency to boost its CRM activity around its advantage card ...

Boots seeks agency for loyalty card work

LONDON - Boots has kicked off a search for a marketing agency to bolster the CRM activity for its...Boots has drawn up a shortlist of agencies to pitch for the CRM work. Incumbent agency Craik Jones will not repitch for the business. However, the Abbott Mead Vickers Group will be represented in the pitch ... for loyalty, CRM, customer communications and in-store marketing. The Advantage Card scheme, which ...

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Mobile

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Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.