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Groupe Danone appoints Y&R Brands France as CRM partner

until now Groupe Danone has devised its CRM initiatives in-house, with execution being sub ... already carries out advertising duties for many Danone brands across many markets. Initially the CRM ... . Henri Bruxelles, chief marketing officer of Groupe Danone, said: "To leave our CRM team to Young ...

Sony appoints SmartFocus to improve CRM capability

The SmartMarketer software will give Sony the ability to analyse customer data from multiple sources, allowing the electrical goods manufacturer to segment customers and target CRM campaigns at selected groups. Sony can then also analyse the effectiveness of these campaigns. Christian Luecke ...

Bauer appoints Silverpop to email marketing brief

LONDON - Bauer Media has appointed Silverpop to create a wide-ranging email CRM programme as part

Foot Shop brings in Occam for database assistance

Foot Shop currently uses the Elucid CRM system across all of its businesses, including retailers Cosyfeet , Walktall and LookAtMyCrazyShoes.com , and has consequently built a database of over one ... Elucid CRM system means the entire process is seamless with no drastic changes to our existing processes ...

Opinion: Recession marketing - time to prove our real mettle

partially explain why CRM as a concept went out of fashion. That has all changed now. For many ... the basic tools with which to construct a "sticky CRM" strategy. Put bluntly, if you lack this knowledge ... these to develop a suitable CRM strategy. That may seem more strait-laced than sexy, but it could make ...

Marriott hands CRM duties to Broadsystem

Broadsystem will create and manage all Marriott direct marketing campaigns and will also be responsible for the design, build and management of a customer relationship management (CRM) platform. Broadsystem will use Alterian technology to build the platform, having established a partnership ...

Opinion: Making buzz marketing work for your brand

, but the biggest danger is not understanding that word of mouth is the end benefit of a 360 degree CRM strategy. Working around the well-worn MEME that "CRM is the new marketing", brands risk a huge amount by not recognising that "social media CRM" should be a critical component of any future marketing effort. Customers ...

Tequila instrumental in launch of designer furniture website

designer furniture at discount prices, by providing a range of services including design, marketing and CRM....also been tasked with driving the complete CRM for the brand. Miranda Grubb, managing director ... -commerce expertise, and the crucial insight it can provide for audience targeting and CRM. Tequila\'s consultancy ...

Eurostar direct pitch narrowed down to three

Europe, as well as CRM programmes in the UK. On Tuesday, Marketing magazine revealed that Greg ...

Opinion: Tight budgets must equal tighter brand/client relationships

agencies for a solution but rather established CRM agencies with a combined digital, direct and data ... that are experienced in CRM and, importantly, have control of the variables involved in this. Key to effective ...

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