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Opinion: Recession marketing - time to prove our real mettle

partially explain why CRM as a concept went out of fashion. That has all changed now. For many ... the basic tools with which to construct a "sticky CRM" strategy. Put bluntly, if you lack this knowledge ... these to develop a suitable CRM strategy. That may seem more strait-laced than sexy, but it could make ...

Opinion: Making buzz marketing work for your brand

, but the biggest danger is not understanding that word of mouth is the end benefit of a 360 degree CRM strategy. Working around the well-worn MEME that "CRM is the new marketing", brands risk a huge amount by not recognising that "social media CRM" should be a critical component of any future marketing effort. Customers ...

Opinion: Tight budgets must equal tighter brand/client relationships

agencies for a solution but rather established CRM agencies with a combined digital, direct and data ... that are experienced in CRM and, importantly, have control of the variables involved in this. Key to effective ...

Rocket Science snapped up by US company ClickSquared

's expertise and technology set provides a platform to take our CRM offering on to the next level, enabling us ...

Blueberry Wave hires Experian's Fovargue

. Prior to his time at Experian, Fovargue was principal consultant at Teradata, a technology and CRM business, where he consulted on CRM best practice in retail. Fovargue began his career in retail data and CRM working at Dunnhumby as a senior marketing analyst for Tesco, before moving to Sainsbury's to run ...

Proximity appoints global digital leader

Normal 0 Ghaem-Maghami will be responsible for strengthening the network's digital capabilities and supporting agencies in the delivery of world-class interactive and e-CRM services. Andrew Robertson, chairman of Proximity Worldwide, said: "Reze has been a key contributor to the Proximity success ...

Market Location launches Horizon Lite for SMEs

acquisition and retention activities. "Many marketers still associate investment in CRM software and data ...

Chelsea FC selects SmartFocus to improve supporter marketing

the agency's CRM software..... Natalie Waddell, Chelsea FC's head of CRM, said: "As our business continues to grow globally it ...

E-Dialog recruits EMEA vice-president of account services

was director of CRM at The Children's Place, a children's clothing retailer. Simone Barratt, managing ...

Blue Sheep competition offers prize of CRM upgrade

LONDON - Business-to-business marketing company Blue Sheep is launching a national competition, in which the winning company will see its customer marketing strategy transformed to the value of £250,000.

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Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.