04 Nov 2008
| by Alan Thorpe
partially explain why CRM as a concept went out of fashion. That has all changed now. For many ...
the basic tools with which to construct a "sticky CRM" strategy. Put bluntly, if you lack this knowledge ...
these to develop a suitable CRM strategy. That may seem more strait-laced than sexy, but it could make ...
14 Oct 2008
| by Simon Quance
, but the biggest danger is not understanding that word of mouth is the end benefit of a 360 degree CRM strategy. Working around the well-worn MEME that "CRM is the new marketing", brands risk a huge amount by not recognising that "social media CRM" should be a critical component of any future marketing effort. Customers ...
01 Oct 2008
| by Angus Crowther
agencies for a solution but rather established CRM agencies with a combined digital, direct and data ...
that are experienced in CRM and, importantly, have control of the variables involved in this. Key to effective ...
26 Sep 2008
| by Nikki Sandison
's expertise and technology set provides a platform to take our CRM offering on to the next level, enabling us ...
24 Sep 2008
| by Nikki Sandison
. Prior to his time at Experian, Fovargue was principal consultant at Teradata, a technology and CRM business, where he consulted on CRM best practice in retail. Fovargue began his career in retail data and CRM working at Dunnhumby as a senior marketing analyst for Tesco, before moving to Sainsbury's to run ...
24 Sep 2008
| by Daniel Farey-Jones
Normal 0 Ghaem-Maghami will be responsible for strengthening the network's digital capabilities and supporting agencies in the delivery of world-class interactive and e-CRM services. Andrew Robertson, chairman of Proximity Worldwide, said: "Reze has been a key contributor to the Proximity success ...
30 Jul 2008
| by Ben Bold
acquisition and retention activities. "Many marketers still associate investment in CRM software and data ...
21 Jul 2008
| by Ben Bold
the agency's CRM software..... Natalie Waddell, Chelsea FC's head of CRM, said: "As our business continues to grow globally it ...
16 Jul 2008
| by Nikki Sandison
was director of CRM at The Children's Place, a children's clothing retailer. Simone Barratt, managing ...
03 Jul 2008
| by Staff
LONDON - Business-to-business marketing company Blue Sheep is launching a national competition, in which the winning company will see its customer marketing strategy transformed to the value of £250,000.