17 Dec 2010
| by Keith Glasspoole
certainly the season for a concentrated CRM effort and offering deals and discounts starting early. A third ...
23 Sep 2010
| by Maisie McCabe
The 25-strong Intelligence Unit, which will be headed by Denise Turner, will carry out the agency's planning, consumer insight, CRM and analytics operations.
Turner, who has been promoted from her previous role of head of insight and effectiveness, has been at MPG for ten years. She has 19 years ...
23 Apr 2010
| by Daniel Farey-Jones
, together with non-proprietary information such as social media content, web analytics and client CRM data ...
30 Mar 2010
| by Richard Abbott
, which has enabled it to offer advertisers not just strategic advice on loyalty, CRM, research and data ...
in what he calls the 'participation nation'.
'Social media and social CRM is the way that future ...
. This will be completely integrated, work-powered and enabled by strong digital and CRM skills. The best will get better ...