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Beyond digital

covering brand strategy, and the other CRM and innovation. The first covers brand-led direct marketing activity, freeing up the CRM and innovation team to focus on faster feedback to customer ...

Eurostar hires RAPP to direct account

LONDON - Eurostar has appointed RAPP to handle its pan-European CRM account following a pitch....RAPP has been handed the consolidated account, and will be tasked with supporting Eurostar across three core areas - CRM, loyalty marketing and e-commerce. Over the coming months, Eurostar will be further developing its traveller communications and refining its award-winning website . ...

New Jamie Oliver homewares line backed by direct campaign

The CRM strategy and creative development for the launch will be handled by direct agency Flourish, which was appointed in July. The first phase of launch activity will include an email and banner campaign. Products will be available to purchase from this week. The collection is positioned ...

QVC assigns CRM business

LONDON - Home-shopping channel QVC has hired direct marketing agency Stephens Francis Whitson to handle customer relationship marketing as it strives to increase repeat purchase and customer loyalty.

Electrolux reviews below-the-line roster for all its brands

an increased emphasis on CRM, digital and experiential marketing.

Conference Preview: The way to a winning website

good CRM programme is core in order to profile customers and serve up the content and services ...

Digital: Waitrose hands web task to Grand Union

for anyone who engages with us online.' Earlier this year, Waitrose launched a CRM programme aimed ...

Boots to review £45m media account

as announcing plans to split its marketing team in three with the creation of new directors for loyalty, CRM ...

Lexus awards direct and digital business to Kitcatt Nohr

The appointment follows a three-way pitch, which included Lexus' incumbent direct marketing agency Partners Andrews Aldridge. The direct and digital marketing assignment for Lexus GB includes lead generation, prospect and CRM programmes across various media. However, data management for the car brand ...

Royal Mint begins marketing agency search

The winning agency will handle media planning, CRM, promotions, direct mail and all digital marketing for the 1100-year-old currency maker. The account is believed to be worth about 3m. Royal Mint has issued a separate tender for its online work, although it is believed that it would prefer a ...

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.