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Taming the data deluge

product. Mike Dodds, chief executive of integrated agency Proximity, recalls a cat-food brand's CRM ...

Historic Twitter data opens to brands

Twitter data for social media monitoring services, and has business intelligence and CRM applications ...

Marmite aims to spread love with Facebook e-cards

shifted away from using social media simply for fan acquisition and was to focus more on social CRM ...

Social brands: Unilever shifts focus from social media to word of mouth

CRM programmes and trigger advocacy through word of mouth." Magnus Cormack, director of strategy ...

Clarins goes for direct sales with digital rollout

president, digital, CRM and e-commerce at Clarins Group, said: "We have successfully launched or re ... believe this is a strong asset for our brands." Rival cosmetic brand L'Oreal launched its first CRM ...

Why should brands worry about Europe's data protection proposals?

chairman of the Direct Marketing Association and head of CRM at Guardian News Media. ...

How HTML5 is coming to the rescue of the ad industry

of freedom. Now campaigns can be mapped across a greater breadth of channels than ever before. CRM ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.