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Rapp lands pan-European CRM business for Eurostar

Rapp will be briefed with working across three core areas - CRM, loyalty and e-commerce programmes. The appointment follows a six-month search by Eurostar, after the company called a review of the account in May ... . Louise Holah, Eurostar's e-commerce, commercial and CRM manager, said: We look forward to working ...

The Work: New campaigns - UK

." FORD - THE RANGER CHALLENGE CREDITS Project: The Ranger challenge Client: Hans Rutlin, CRM ...

Lastminute.com in loyalty drive

The CRM programme, which is being rolled out after a test period, will see lastminute.com introduce an increasing number of targeted communications and website personalisation. The company will also focus on cross-selling its products, which range from hotel and flight bookings to car hire ...

American Airlines seeks shop for Euro CRM

American Airlines is looking for an agency to handle its European customer relationship marketing business.

PUBLIC RELATIONS: All in a good cause - PR consultancies are embracing cause-related marketing with enthusiasm, reports Robert Gray

to develop something from the beginning. PR is an essential part of most CRM campaigns. And because ... to corporate citizenship, they are probably the advisers best-placed to help marketers develop CRM initiatives. CRM has in the past been closer to sales promotion and separate from being a good ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.