23 Nov 2011
| by Duncan Ogle-Skan
. Locally, social may be the new CRM
Social fits the small, medium or locally managed business model in a way that CRM and loyalty programmes never have.
The idea of swapping a relationship with your ...
13 Oct 2011
| by Daniel Farey-Jones
tribe, building a viewer database and a CRM programme .
Ironically, it will perhaps join the ranks ...
and better personalisation."
So CRM continues to prove a draw for a variety of brands, with Kellogg ...
, with a rich repository of details on more than 800 million people and its own vision of "Social CRM ...
06 Oct 2011
| by Daniel Farey-Jones
as originally planned".
CRM and analytics services accounted for revenues of 758,654, down 35% year on year ...
05 Oct 2011
| by Daniel Farey-Jones
Aegis has continued its acquisition spree by picking up two Swedish direct and CRM agencies to fill
25 Aug 2011
| by Daniel Farey-Jones
and CRM expertise in the consumer packaged goods industry that makes them the best partner for Kellogg ...
18 Aug 2011
| by Daniel Farey-Jones
follows other below-the-line agency unions such as that between CRM agency Publicis Dialog and direct ...
01 Jun 2011
| by David Rolfe
management right.
The story highlights the importance of CRM for luxury brands. With luxury cars, a brand ...
relationship. The term CRM is certainly not glamorous, but it's crucial - managing a relationship with a ...
14 Apr 2011
| by Ed Owen
TMW has launched a CRM drive for Nissan,'You + Nissan Care', across direct mail and email..., contains unique messages to owners and directs drivers to the Care website.
Yasmin Al Jeboury, CRM ...
for its CRM programme , with TMW leading the creative. ...
30 Mar 2011
| by Daniel Farey-Jones
for its CRM programme, which is led creatively by TMW...., will retain operational control of the database.
Paul O'Neill, manager for sales and aftersales CRM at Nissan, said: "The leading-edge insight that Indicia will be able to bring will drive both our CRM ...
21 Jan 2011
| by Daniel Farey-Jones
forces with Arjun Gihan Fernando, the owner of Western Consulting, the banking CRM and software ...