30 Mar 2010
| by Richard Abbott
, which has enabled it to offer advertisers not just strategic advice on loyalty, CRM, research and data ...
in what he calls the 'participation nation'.
'Social media and social CRM is the way that future ...
. This will be completely integrated, work-powered and enabled by strong digital and CRM skills. The best will get better ...
09 Dec 2008
| by Miranda Fitzgerald
Customers will be able to redeem points, accrued on the card through purchases, for items such as signed products, back-stage passes and invitations to special events. The card is being trialled in two regions in the UK to obtain customer feedback and operational information. Matt Button, HMV's head of CRM ...
02 Dec 2008
to its merger with sister agency Proximity London. Boots called a review of the CRM programme in August
25 Nov 2008
| by Joe Thomas
The retailer in August called a review of the CRM programme with Proximity London, Partners Aldridge Andrews and LIDA pitching for the business at the end of October. The incumbent, then Craik Jones did not re-pitch for the business and it later emerged the agency would be folded into sister agency ...
18 Nov 2008
| by Joe Thomas
LONDON - Eurostar has appointed RAPP to handle its pan-European CRM account following a pitch....RAPP has been handed the consolidated account, and will be tasked with supporting Eurostar across three core areas - CRM, loyalty marketing and e-commerce. Over the coming months, Eurostar will be further developing its traveller communications and refining its award-winning website . ...
04 Nov 2008
| by Joe Thomas
The CRM strategy and creative development for the launch will be handled by direct agency Flourish, which was appointed in July. The first phase of launch activity will include an email and banner campaign. Products will be available to purchase from this week. The collection is positioned ...
01 Oct 2008
| by Joe Thomas
The agency won the business, worth 2m, following a lengthy pitch process handled by the AAR. Tequila/London, Tullo Marshall Warren and EHS Brann Cirencester also pitched for the work. Partners will now be given the brief to create an integrated online and offline CRM campaign targeting pregnant ...
01 Oct 2008
| by Robert McLuhan
to mail and be damned,' says Pamela Bath, director at market planning and CRM consultancy Blueberry Wave ...
16 Sep 2008
| by Ed Kemp
LONDON - Benecol has hired Chemistry to handle its customer relationship marketing programme.
09 Sep 2008
| by Ed Kemp
LONDON - Home-shopping channel QVC has hired direct marketing agency Stephens Francis Whitson to handle customer relationship marketing as it strives to increase repeat purchase and customer loyalty.