13 Oct 2011
| by Daniel Farey-Jones
tribe, building a viewer database and a CRM programme .
Ironically, it will perhaps join the ranks ...
and better personalisation."
So CRM continues to prove a draw for a variety of brands, with Kellogg ...
, with a rich repository of details on more than 800 million people and its own vision of "Social CRM ...
17 May 2011
| by Nicola Clark
period of rapid expansion, with the brand now available in 27 countries. The former CRM director ...
was previously responsible for CRM and ecommerce at the brand.
71: STEPHEN MCGILL - XBOX
Microsoft's UK ...
01 Mar 2011
| by Gemma Charles
Gilmour, former marketing director, Identity and Passport Service; now head of brand and CRM at Cogent ...
22 Feb 2011
| by Ed Owen
The manufacturer has hired TMW as lead creative agency on its eCRM account following a competitive pitch. This came after the appointment of data specialist Acxiom to implement a CRM drive.
TMW will create the campaigns for 61 markets, targeting both existing and prospective customers. Ben Padley, vice ...
17 Jul 2010
| by Noelle McElhatton
OnePost s Graham Cooper CRM Sage s David Beard on the value of CRM in the business ...
08 Jul 2010
| by Matt Williams
The telecoms company has approached network agencies with a request for proposals, and is due to draw up a shortlist of agencies to pitch for the business later this month. The account incorporates all of Vodafone s DM, CRM and eCRM activity, across both its business-to-business and consumer ...
25 Jun 2010
| by Martin Bailie, glue Isobar
communities of customers and develop CRM solutions, product departments will crowdsource to aid innovation ...
17 Nov 2009
| by David Benady
trend exacerbated by the fact that many brands have separate CRM departments. The rise of online ...
the specialisation of CRM and direct-response activity.' A further problem, he argues, is that since brand ...
18 Feb 2009
| by Joe Thomas
also handles Total's CRM, which is believed to be included in the review. A spokesman for Total ...
29 May 2008
and effective communication vehicle. Evolving the usage of SMS as a CRM tool has meant that mobile marketing ...