08 Dec 2011
| by Sara Kimberley
Whitbread has appointed EHS 4D to handle its CRM account across its portfolio of brands....The company, which owns brands including Premier Inn, Costa Coffee and Beefeater Grill, began approaching agencies in August through the AAR.
EHS is Whitbread's first retained CRM agency as it tries to bring its brands closer together and encourage customers to try other offerings in its portfolio ...
04 Aug 2011
| by Matt Williams
Whitbread is looking for an agency to handle its CRM business, as the company attempts to build..., with an appointed agency set to be in place soon after.
Whitbread has never had a retained CRM agency but intends ...
customers to try other offerings in its portfolio.
News of the CRM pitch follows that of Whitbread ...
17 May 2011
| by Nicola Clark
period of rapid expansion, with the brand now available in 27 countries. The former CRM director ...
was previously responsible for CRM and ecommerce at the brand.
71: STEPHEN MCGILL - XBOX
Microsoft's UK ...
01 Sep 2010
| by Alex Brownsell
The TV, outdoor, digital and CRM push, created by Fallon, coincides with the launch of its new Standard Premier class.
Featuring the tagline "Let your mind explore" which mimics the "Exploring is beautiful" strapline used in Eurostar s recent consumer-focused campaign the activity seeks to reinforce ...
17 Jul 2010
| by Noelle McElhatton
OnePost s Graham Cooper CRM Sage s David Beard on the value of CRM in the business ...
25 Jun 2010
| by Martin Bailie, glue Isobar
communities of customers and develop CRM solutions, product departments will crowdsource to aid innovation ...
03 Jun 2010
| by Joe Thomas
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The relaunch coincides with the 10th year of the CRM programme ...
14 Apr 2010
| by Alex Brownsell
head of innovation and CRM Jeremy Ellis to the new role of head of marketing. Ellis will report to TUI ...
teams, one covering brand strategy and the other CRM and innovation. TUI claimed the system would enable it to respond more quickly to customer needs. The previous set-up also allowed the brand and CRM teams ...
26 Nov 2009
. In the past, the company has worked with EHS Brann and Heresy, which merged into VCCP. More recently, its CRM ...
: "We are looking at a number of avenues for development of our CRM, but we have nothing confirmed ...
16 Oct 2009
| by Staff
Minty, head of CRM at Arcadia Group, which runs retailers including Topshop, Dorothy Perkins and Miss ...