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Taming the data deluge

product. Mike Dodds, chief executive of integrated agency Proximity, recalls a cat-food brand's CRM ...

Citroen pushes DS5 model with interactive mailer

to stand out from its competitors." The campaign was developed with CRM agency The Listening Company ...

Historic Twitter data opens to brands

Twitter data for social media monitoring services, and has business intelligence and CRM applications ...

Clarins goes for direct sales with digital rollout

president, digital, CRM and e-commerce at Clarins Group, said: "We have successfully launched or re ... believe this is a strong asset for our brands." Rival cosmetic brand L'Oreal launched its first CRM ...

Why should brands worry about Europe's data protection proposals?

chairman of the Direct Marketing Association and head of CRM at Guardian News Media. ...

TAG Heuer switches CRM strategy to boost sales

Luxury watch brand TAG Heuer is ramping up its CRM activity in an attempt to achieve a sales uplift...sport calendar. Digital and CRM specialist Tangent Snowball has been tasked with the relaunch of TAG Heuer's CRM strategy. Helen McCall, account director at Tangent Snowball, said: "TAG Heuer is a brand ...

The Year Ahead For ... Direct Marketing

Mel Cruickshank suggests that CRM now means staying alert to themes or conversations that can make...ambition - should there be an "R" in CRM? In reality, CRM is seldom raised to a "relationship" level ... -based communications has started to show how much more effective CRM can be if it takes account of specific customer ... the right content, CRM can be both more helpful and more engaging. This part of the story is only ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.