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NEWS: 1996 Mad cows, fat cats and blue Pepsi

that CRMs will grow in importance over the next two years. Observer editor Will Hutton, Shandwick ...

ANALYSIS: CORPORATE REPUTATION; Building an image of community concern

and openness marketing directors devoted on average just one per cent of their budget to CRM last year. Three quarters of PLCs have no company policy at all relating to CRM. A new survey on CRM ... this may change. According to this survey of 66 marketing directors, 70 per cent believe CRM ...

 

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Mobile

Making the most of mobile

Welcome to the first incarnation of a new element in Campaign in which we invite experts to burrow beneath the surface of the catch-all that is "digital". Google, Isobar Mobile, JWT London, LBI and MBA share their insights on mobile.